Residential services / Drains & sewer

Help with drains
and sewer problems

Let us know which drains are affected, how long the issue has been happening, and whether it is recurring.

Service options‍  ‍Your visit‍  ‍Common questions

Freestanding bathtub and fixtures, from the Collins Pacific residential page

Need help with a drain or sewer problem?

Share the issue and your address. The office can confirm availability and arrange the next step.





Prefer to call?
858.361.4140

What do you need help with?


A slow or blocked drain

Tell us which fixture is affected and what you have noticed when using it.


A recurring problem

Let us know how often the issue returns, whether several drains are affected, and any previous work on the line.


Inspection and cleaning

The team can review the issue and explain available next steps. Ask which inspection or cleaning services fit your situation.

What to expect

  1. Tell us about the problem

    Describe the symptoms, the affected drains, and when the problem began. Include any previous inspection or repair information you have.

  2. Confirm the visit

    The team will confirm the appointment and any information needed ahead of time.

  3. Discuss the next step

    Ask about the findings, recommended work, available options, and cost before deciding how to proceed.

Have these details ready

  • Your service address and contact number

  • Which drains are affected and when the issue started

  • Any previous inspection, cleaning, or repair details

  • Any access arrangements for the visit

More about preparing a service request

Common questions

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